PRIVACY POLICY

Privacy Policy 918kiiss – Our Commitment to Protecting Your Personal Data

At 918kiiss, your privacy is more than a legal obligation — it is a responsibility we take seriously every day. This document clearly explains how we handle your personal information.

Updated: January 2026

Principles Data Protection We

The six core pillars that underpin how 918kiiss manages player privacy

End-to-End Encryption

All data transmitted between your device and 918kiiss servers is protected by 256-bit SSL encryption — the same level of security used by international financial institutions.

No Sale of Data to Third Parties

Your personal information is never sold, rented, or shared with any third party for marketing or commercial purposes without your explicit consent.

Minimum Data Collection

We only collect data that is strictly necessary for platform operations and legal compliance. No excessive data is collected without a clear and legitimate purpose.

Full Control in Your Hands

You have the right to access, correct or request deletion of your personal data at any time. Requests will be processed within the stipulated timeframe.

Secure Data Storage

Your personal data is stored on servers protected by strict access controls, industry-grade firewalls and round-the-clock security monitoring.

Malaysia PDPA Compliance

918kiiss operates in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010, ensuring the rights of local players are respected and upheld.

1 Introduction

918kiiss ("we", "Platform" or "918kiiss") takes the privacy of every player using our services seriously. This Privacy Policy explains in detail how we collect, use, store and protect your personal information when you use the 918kiiss platform through our website or mobile app.

By registering an account or using any 918kiiss service, you consent to the collection and use of your information as described in this Privacy Policy. Please read this document carefully and contact us if any section requires further clarification.

This Privacy Policy forms part of the 918kiiss Terms and Conditions. Continued use of our platform means you fully accept the terms set out in this document.

2 Types of Data We Collect

918kiiss collects your personal information through various means when you interact with our platform. Below are the categories of data we collect:

A. Information You Provide Directly:

  • Full name, date of birth, and gender upon account registration.
  • Email address and mobile phone number.
  • National ID or passport number for the KYC (Know Your Customer) process.
  • Bank account or digital wallet details for deposits and withdrawals.
  • Delivery address (where applicable for physical prizes).

B. Information Collected Automatically:

  • Device IP address and approximate location information.
  • Device type, operating system, and web browser version used.
  • Platform usage data including games played and session duration.
  • Access log information and account activity records.
  • Cookie data and similar tracking technologies (see Section 6).
Data Category Example Primary Purpose
Identity Data Name, IC, date of birth KYC Verification & Security
Contact Data Email, phone Communication & support
Financial Data Bank details, transactions Deposit & Withdrawal
Technical Data IP, device, browser Security & optimisation
Usage Data Games, sessions, activity Experience enhancement

3 How We Use Your Data

918kiiss uses the personal information collected for the following purposes:

  • Account Operations: Creating and managing your account, verifying your identity, and processing your financial transactions.
  • KYC Compliance: Meeting identity verification requirements to prevent fraud and money laundering.
  • Customer Support: Processing your inquiries, complaints, and support requests more efficiently.
  • Platform Security: Detecting and preventing fraudulent activity, unauthorised access, and platform abuse.
  • Service Improvement: Analysing usage patterns to improve platform features and user experience.
  • Marketing Communications: Sending information about promotions, bonuses, and platform updates (with your consent only).
  • Legal Compliance: Fulfilling applicable legal obligations including Malaysia's PDPA.

You may opt out of marketing communications at any time by updating your preferences in your 918kiiss account settings or by contacting our support team.

4 Information Sharing with Third Parties

918kiiss does not sell, rent or disclose your personal information to third parties for marketing purposes. However, there are limited situations where we may need to share your information:

  • Service Providers: Technical partners such as payment processors and cloud service providers who help us operate the platform. They are bound by strict confidentiality agreements.
  • Legal Requirements: When required by law, court order or a competent authority.
  • Fraud Prevention: Share necessary information with industry bodies or enforcement agencies to prevent and investigate fraud.
  • Business Transfer: In the event of a merger, acquisition, or sale of company assets, players will be notified in advance.

All third parties who receive your information are required to protect that data in accordance with security standards at least equivalent to those of 918kiiss itself.

5 Data Security Measures

918kiiss implements a range of technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration or destruction:

  • 256-bit SSL/TLS encryption for all data communications between the platform and your device.
  • Passwords are stored in hashed form using modern algorithms — we cannot view your password ourselves.
  • Multi-level access controls for servers and databases storing player information.
  • Continuous 24/7 security monitoring to detect and respond to cyber threats.
  • Regular penetration testing by independent security experts.
  • Cybersecurity training for all staff who handle player data.

While we take all reasonable precautions, no security system is 100% impenetrable. We encourage you to help keep your account secure by using a strong password and enabling two-factor authentication (2FA).

6 Cookies and Tracking Technologies

918kiiss uses cookies and similar tracking technologies to enhance the user experience and analyse platform performance. Cookies are small text files stored on your device.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login verification and session security. Cannot be disabled.
  • Functional Cookies: Saving your preferences such as language, odds format, and display settings for your convenience.
  • Analytics Cookies: Helping us understand how players use the platform so we can make continuous improvements.
  • Marketing Cookies: Used to display ads relevant to your interests (with your consent only).

You can control and delete cookies through your web browser settings. However, disabling certain cookies may affect the functionality of some parts of the 918kiiss platform.

7 Data Retention Period

918kiiss retains your personal information for as long as your account is active or as needed to provide services to you. After you close your account, we will retain your data for the following periods depending on data type:

  • Financial Transaction Records: Retained for seven (7) years from the transaction date, in line with Malaysia's financial legal requirements.
  • KYC Documents: Retained for five (5) years after account termination or the period required by law.
  • Communication Logs: Retained for two (2) years for reference and dispute resolution purposes.
  • Login & Activity Data: Retained for one (1) year for security and audit purposes.

After the designated retention period, data will be securely deleted or anonymised using methods that comply with industry standards.

8 Your Privacy Rights

Under Malaysia's Personal Data Protection Act (PDPA) and 918kiiss policy, you have the following rights regarding your personal data:

Right of Access

Request a copy of the personal data we hold about you. Requests will be processed within 21 business days.

Right to Rectification

Request correction of inaccurate or incomplete personal data in your account.

Right to Erasure

Request deletion of your personal data, subject to applicable legal retention obligations.

Right to Object

Object to the use of your data for direct marketing at any time without needing to provide a reason.

Right to Data Portability

Request your data in a machine-readable format for transfer to another service.

To exercise any of the above rights, contact our privacy team by email at [email protected] or via live chat on the platform. We will verify your identity before processing any request.

9 Children's Privacy

The 918kiiss platform is strictly for individuals aged 18 and above. We do not knowingly collect personal information from minors.

If we discover that personal data of a minor has been inadvertently collected, we will immediately take steps to delete the information and terminate the relevant account. If you believe someone under the age of 18 has registered on our platform, please contact us immediately.

10 Links to Third-Party Websites

The 918kiiss platform may contain links or references to third-party websites or services. Please note that the 918kiiss Privacy Policy does not apply to those websites or services.

We encourage you to read the privacy policy of every website you visit, especially before providing any personal information. 918kiiss is not responsible for the privacy practices or content of any third-party websites.

11 Changes to This Privacy Policy

918kiiss reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements or new platform features.

When we make material changes, we will:

  • Updating the "Last Updated" date at the top of this document.
  • Displaying clear notices on the platform about changes that have taken place.
  • Sending notifications to your registered email for significant changes.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Continued use of the platform after changes are published constitutes your acceptance of the updated policy.

12 Contact Us for Privacy Inquiries

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our data protection team:

  • Email: [email protected] (subject line: "Privacy Enquiry")
  • Live Chat: Available 24/7 on the 918kiiss platform
  • Telegram: Our support agents are available via Telegram

We are committed to responding to all privacy-related inquiries within three (3) business days. For more complex requests concerning data rights, we may require up to 21 business days to resolve them thoroughly and fairly.

918kiiss treats every privacy enquiry seriously. We will respond with clear, honest answers in plain language — not generic template replies.

Document Version

This Privacy Policy is effective from 1 January 2026. Previous versions are no longer in effect. For earlier versions, please contact us through our support channels.

Your Data Is Safe – Join 918kiiss with Full Confidence

Your data privacy and security is our absolute priority. Register today and enjoy Malaysia's premier entertainment platform with complete peace of mind.

For users aged 18 and above only.

Bahasa Melayu